Mathias STRASSER
b7dc27f2a5
Les enseignants ont besoin de moyennes à jour immédiatement après la publication ou modification des notes, sans attendre un batch nocturne. Le système recalcule via Domain Events synchrones : statistiques d'évaluation (min/max/moyenne/médiane), moyennes matières pondérées (normalisation /20), et moyenne générale par élève. Les résultats sont stockés dans des tables dénormalisées avec cache Redis (TTL 5 min). Trois endpoints API exposent les données avec contrôle d'accès par rôle. Une commande console permet le backfill des données historiques au déploiement.
31 lines
6.3 KiB
CSV
31 lines
6.3 KiB
CSV
phase,method_name,description,facilitation_prompts
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empathize,User Interviews,Conduct deep conversations to understand user needs experiences and pain points through active listening,What brings you here today?|Walk me through a recent experience|What frustrates you most?|What would make this easier?|Tell me more about that
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empathize,Empathy Mapping,Create visual representation of what users say think do and feel to build deep understanding,What did they say?|What might they be thinking?|What actions did they take?|What emotions surfaced?
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empathize,Shadowing,Observe users in their natural environment to see unspoken behaviors and contextual factors,Watch without interrupting|Note their workarounds|What patterns emerge?|What do they not say?
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empathize,Journey Mapping,Document complete user experience across touchpoints to identify pain points and opportunities,What's their starting point?|What steps do they take?|Where do they struggle?|What delights them?|What's the emotional arc?
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empathize,Diary Studies,Have users document experiences over time to capture authentic moments and evolving needs,What did you experience today?|How did you feel?|What worked or didn't?|What surprised you?
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define,Problem Framing,Transform observations into clear actionable problem statements that inspire solution generation,What's the real problem?|Who experiences this?|Why does it matter?|What would success look like?
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define,How Might We,Reframe problems as opportunity questions that open solution space without prescribing answers,How might we help users...?|How might we make it easier to...?|How might we reduce the friction of...?
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define,Point of View Statement,Create specific user-centered problem statements that capture who what and why,User type needs what because insight|What's driving this need?|Why does it matter to them?
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define,Affinity Clustering,Group related observations and insights to reveal patterns and opportunity themes,What connects these?|What themes emerge?|Group similar items|Name each cluster|What story do they tell?
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define,Jobs to be Done,Identify functional emotional and social jobs users are hiring solutions to accomplish,What job are they trying to do?|What progress do they want?|What are they really hiring this for?|What alternatives exist?
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ideate,Brainstorming,Generate large quantity of diverse ideas without judgment to explore solution space fully,No bad ideas|Build on others|Go for quantity|Be visual|Stay on topic|Defer judgment
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ideate,Crazy 8s,Rapidly sketch eight solution variations in eight minutes to force quick creative thinking,Fold paper in 8|1 minute per sketch|No overthinking|Quantity over quality|Push past obvious
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ideate,SCAMPER Design,Apply seven design lenses to existing solutions - Substitute Combine Adapt Modify Purposes Eliminate Reverse,What could we substitute?|How could we combine elements?|What could we adapt?|How could we modify it?|Other purposes?|What to eliminate?|What if reversed?
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ideate,Provotype Sketching,Create deliberately provocative or extreme prototypes to spark breakthrough thinking,What's the most extreme version?|Make it ridiculous|Push boundaries|What useful insights emerge?
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ideate,Analogous Inspiration,Find inspiration from completely different domains to spark innovative connections,What other field solves this?|How does nature handle this?|What's an analogous problem?|What can we borrow?
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prototype,Paper Prototyping,Create quick low-fidelity sketches and mockups to make ideas tangible for testing,Sketch it out|Make it rough|Focus on core concept|Test assumptions|Learn fast
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prototype,Role Playing,Act out user scenarios and service interactions to test experience flow and pain points,Play the user|Act out the scenario|What feels awkward?|Where does it break?|What works?
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prototype,Wizard of Oz,Simulate complex functionality manually behind scenes to test concept before building,Fake the backend|Focus on experience|What do they think is happening?|Does the concept work?
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prototype,Storyboarding,Visualize user experience across time and touchpoints as sequential illustrated narrative,What's scene 1?|How does it progress?|What's the emotional journey?|Where's the climax?|How does it resolve?
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prototype,Physical Mockups,Build tangible artifacts users can touch and interact with to test form and function,Make it 3D|Use basic materials|Make it interactive|Test ergonomics|Gather reactions
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test,Usability Testing,Watch users attempt tasks with prototype to identify friction points and opportunities,Try to accomplish X|Think aloud please|Don't help them|Where do they struggle?|What surprises them?
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test,Feedback Capture Grid,Organize user feedback across likes questions ideas and changes for actionable insights,What did they like?|What questions arose?|What ideas did they have?|What needs changing?
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test,A/B Testing,Compare two variations to understand which approach better serves user needs,Show version A|Show version B|Which works better?|Why the difference?|What does data show?
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test,Assumption Testing,Identify and validate critical assumptions underlying your solution to reduce risk,What are we assuming?|How can we test this?|What would prove us wrong?|What's the riskiest assumption?
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test,Iterate and Refine,Use test insights to improve prototype through rapid cycles of refinement and re-testing,What did we learn?|What needs fixing?|What stays?|Make changes quickly|Test again
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implement,Pilot Programs,Launch small-scale real-world implementation to learn before full rollout,Start small|Real users|Real context|What breaks?|What works?|Scale lessons learned
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implement,Service Blueprinting,Map all service components interactions and touchpoints to guide implementation,What's visible to users?|What happens backstage?|What systems are needed?|Where are handoffs?
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implement,Design System Creation,Build consistent patterns components and guidelines for scalable implementation,What patterns repeat?|Create reusable components|Document standards|Enable consistency
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implement,Stakeholder Alignment,Bring team and stakeholders along journey to build shared understanding and commitment,Show the research|Walk through prototypes|Share user stories|Build empathy|Get buy-in
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implement,Measurement Framework,Define success metrics and feedback loops to track impact and inform future iterations,How will we measure success?|What are key metrics?|How do we gather feedback?|When do we revisit? |